DEAR FRIEND: The Rascals, Rogues and Roues Who Made American Junk Mail Chapter 2: Of Honesty And Virtue

By Ray Schultz

J. Holbrook was an “ear biter,” a name given to postal law agents after one bit off another man’s ear. He spent the early years of his career catching postmasters who pilfered envelopes, and there was plenty of this work to do. “So keen was the scent of the robber, that, like an animated ‘divining rod,’ he could indicate unerringly the existence of gold, or its equivalent beneath the paper surface soil,” he wrote of one such thief.

But Holbrook’s mandate broadened in the 1840s, as the “ear biter” name faded away: He now investigated the growing number of con men who used the post office as their message service. One was a young legal clerk who had stopped not only studying but also obeying the law.

Referred to by Holbrook as “George,” this party needed money. So he turned to The Law Register, a directory of every attorney in the United States. Then he checked off the names of rural lawyers, and those who had no business with his firm, and copied these names. To this list he sent neatly written copies of the following letter:

“Sir: I have received a package of papers for you from Liverpool, England, with six shillings charges thereon — on receipt of which amount the parcel will be sent to you by such conveyance as you may direct. Yours, respectfully, William H. Jolliet.”

Some lawyers saw through the ruse (“let me know if you remain jolly yet”) , but others probably paid without thinking about it, believing that a rich relative in England had died and left them money (a common fantasy at that time).

Complaints about this came to Holbrook’s attention. And he was waiting at the Brooklyn post office one night when George came to pick up his mail. The clerk gave George the letters addressed to “Jolliet;” Then Holbrook put the arm on him.

The young man was prepared. George claimed he was working for “Jolliet,” a man he said he met only on horse cars, and he gave Holbrook a copy of the mailing list. But he was too clever by half. Holbrook visited George’s law firm the next day, and compared the names on George’s list against those checked off in the Law Register. They were identical. The youth confessed, and Holbrook hoped that “the rare talents which he possesses, will be yet be found arry’d on the side of honesty and virtue.” He could have said the same thing of the medium used by George.

Chapter 3: ‘We Accidentally Met With Your Address…’

DEAR FRIEND: The Rascals, Rogues and Roues Who Made American Junk Mail, Chapter 18: Selling in America

By Ray Schultz

By day, Eytinge ran the gang that cleaned the prison yard. At night, he wrote articles and edited copy. His editor’s photo in Postage showed him in a suit with tie and vest, seated next to a desk. And trapped inside, he imagined scenes that he could not have seen.

“Secretary W.H. Loomis Jr., of the Southwestern Blau-Gas Company, Kansas City, shook his head. He felt the pressure of the rising tide of electric lighting systems designed for farm use, although he had nothing to fear from the natural gas, acetylene or gasoline systems.”

And there was no way Eytinge had witnessed this (at least not recently):

“He was standing on the platform of a trolley, with some half dozen other smokers, when he noticed a newcomer step forward and deliver a sounding whack on the back of one of the men in the group. Accompanying the slap went a hearty ‘Bill, you old rascal, how’s things?’”

Eytinge also imagined women’s clothing, comparing it to direct mail design: “She dresses with variety because the changes make her more attractive, more alluring, more certain of ‘landing her prospect’—the winning of a mate,” he wrote. “And she dresses according to program and purpose, never wearing a décolleté gown riding after hounds.”

As often happened with Eytinge, this success didn’t last.

“For several months the issues of this magazine have been mailed from two weeks to a month behind schedule,” Publisher Lewis Hovey wrote when the September issue of Postage failed to appear. “Every month these ‘intentions’ to get it out ‘on time’ were the best, but one thing and another has interfered and it has been impossible to ‘catch up.’

In December, Hovey announced that Eytinge was stepping down. “It is needless for me to say that Postage has not been a success financially,” he wrote.

But people then took up Eytinge’s other idea: To “unite in hearty harmony and for paramount permanency.” Homer J. Buckley, who owned a direct mail print house, founded the Direct Mail Advertising Association (now the Direct Marketing Association). Those who joined automatically got a subscription to Postage.

***

Eytinge wasn’t the only tortured wordsmith to enter the junk mail business. Another was Sherwood Anderson, Ohio’s Roof-Fix Man. A one-time Chicago copywriter who turned to selling paint and fix-it items by mail, Anderson thought that “most people who buy house paint are, like the people who are sold anything else, at bottom probably yaps,” and he showed it in its copy, which was filled with stock advertising phrases like “guaranteed,” “We will send you absolutely free” and “Write for it today,” according to “Sherwood Anderson: An American Career,” by John E. Bassett. “Let me tell you, Free, how to cure your roof troubles for keeps,” he wrote in one direct mail circular, Bassett reports.

Anderson’s own printer accused him of cynicism. “The truth is, that, as you wrote, you were thinking of someone else,” he said one night as they walked around Elyria, Ohio, Anderson recalled. “I know how it was. You imagined some man getting the paint circular in the mail. He is a man you never saw and never will see. Now you tell me this. At bottom you are not so proud of this business you are in.”

Anderson agreed that his writing talent could be put to better use. “Already for several years I had been doing what I was doing when I wrote the circular,” he remembered. “I had been using the words of our human speech, really to deceive men.

“It was quite true that in writing anything…for example a paint circular…the object sought was some sort of entrance into the confidence of the other man and so, even in such a crude approach to the art of writing, you thought, not of the thing about which you were presumed to be talking, but of the man addressed. ‘Now how can I win his confidence’ you thought and this led inevitably to the secret of watching men.”

Facing an existential crisis, Anderson disappeared in 1912, turning up days later in a Cleveland drug store, his “clothes bedraggled and his appearance unkempt.” He left his family and returned to a job as an ad copywriter in Chicago. And when he returned to his “shabby little hole” every night, he did what he had started doing in Ohio: He wrote fiction.

His first novel, Windy McPherson’s Son, about “a sort of minor captain of industry,” was published in 1916 with the help of Theodore Dreiser. His second, Marching Men, appeared a year later. But neither was a success.

One night, desperate, Anderson wrote a story titled Hands. “Upon the half decayed veranda of a small frame house that stood near the edge of a ravine near the town of Winesburg, Ohio, a fat little old man walked nervously up and down,” it started. He finished it in one sitting, then wept. It was the first of several stories about “the defeated figures of an old American individualistic small town life.”

In April 1919, four years after starting this sequence, Anderson entered his room with the result: a yellow-cloth book titled, “Winesburg, Ohio”–an American classic, and an instant sensation. He soon was friends with Gertrude Stein and his book was said to influence Ernest Hemingway and John Dos Passos.

But he needed money, so he asked his publisher: “Do I have to go back to advertising? I’ll have go back there, begin again to write of tooth paste, of kidney pills, of how to keep your hair from falling out.”

He didn’t, and that’s just as well, for he had a sour view of his old trade. “In America no one buys anything,” he concluded. “In America everything, even art, is sold to people.”

Chapter 19: The Great War

DEAR FRIEND: The Rascals, Rogues and Roues Who Made American Junk Mail, Chapter 17: The Hard-Luck Writer

By Ray Schultz

Slightly hung over from drinking their way to Chicago, ad men filed into the hall for the opening of the first Direct Mail Advertising Conference in 1915. The keynote speech snapped them out of their torpor.

“We must emit and vomit out the nauseous masses that have been swallowed in our swift growth,” said the copywriter Louis Victor Eytinge. “There are too many specious shysters amongst us, who while they may be within the law are yet foul with filth in the morality of their business methods and we must remove this reek ourselves!”

Well said, but Eytinge didn’t deliver the remarks himself. He was serving a life sentence for murder, and had to speak from “behind the walls that encompass my body.”

It was a sad comentary that the beleaguered direct mail business. had to rely on a felon to speak for it.

Eytinge was a “wastrel” from a family of actors and musicians. Convicted twice of forgery, he drew a five-year sentence in the second case and emerged from that term in 1907 with tuberculosis. Hoping to cure him (and get him out of their sight), his family sent him to Arizona with an allowance of $100 per month.

But he got into trouble there, too. The body of his roommate, a tubercular barber named John Leicht, was found near a ranch after the pair had gone for a buggy ride one Sunday. There was no proof that Leicht was murdered, let alone that Eytinge had done it, but Eytinge fled after passing several bad checks, and that was enough to convince a jury that he had poisoned the barber. Convicted of first degree murder, Eytinge was sentenced to life imprisonment, the court deciding that there was no need to hang a man who was about to die of TB.

Near collapse, the 120-pound Eytinge was dumped in the outdoor ward at Yuma Prison. He hemorrhaged daily, and was too weak even to swat flies. There must have been times when he wished he had been put out of his misery. But as his parents hoped when they sent him west, the desert air did him good and he eventually regained his strength.

Then, as legend has it, he wrote to two Western curio dealers to offer the horsehair souvenirs made by inmates. And he got orders from both. So he wrote more, and the prison lifted its restriction of two letters per month, the belief then being that even killers could be rehabilitated by work.

In time, businessmen noticed that this lifer could write and started giving him freelance copywriting assignments. Granted, his “letters were sophomorically fervent” as the copywriter Henry Hoke described them. In one insinuating letter, Eytinge offered raincoats to Catholic priests:

Dear Father,

Just as I glanced at next month’s calendar my eye caught the warning, ‘Rainy Season Begins,’ and I thought of you and other faithful servants of the Church.

My mind’s eye pictured you thrashing your way thru wind and rain, to administer the Holy Oils to some dying one, going about your duty despite the dirty weather. Saw you standing beside the open grave, giving your benediction not seeming to mind the bluster that bespattered your beloved Breviary. I saw you, too, hurrying to some sadly stirred soul, with the rain soaking into your black clothes. And then, I began to really understand what is meant to take Holy Orders.

But Father, there’s little need spoiling your good black overcoat…

Not many raincoats were sold. “I made the thing too personal for a printed letter and talked more about weather than weatherproofs,” Eytinge admitted.

But he learned. By 1915, the Eytinge Service was pulling in $5,000 a year, and his ideas were taken seriously. In his Chicago speech, Eytinge called for the start of a direct mail magazine. Postage appeared six months later, and the jailbird Eytinge was soon named editor of it.

Chapter 18: Selling In America

DEAR FRIEND: The Rascals, Rogues and Roues Who Made American Junk Mail, Chapter 4: Gospel Mail

By Ray Schultz

One morning in 1855 or thereabouts, in a church in upstate New York, a minister of the Gospel opened his mail and, according to Postal Inspector J. Holbrook, found the following letter:

“Brother P —

“I heard you once, while passing through your place — a sermon that has many times recurred to my memory, though its calm piety and deep perception of human nature may be weekly occurrences to your congregation.

“I have several times thought it would be well for our church to call on you for a trial here. Our house is wealthy, and ‘up town,’ though that is no matter.”

The writer mentioned that he had seen “a notice of you in the new publication of travels through the states; in which I see the writer has heard you, and was so impressed that he gives a strong description of your and your style…” And there’s the rub: The minister could have a copy of the book for $1.50. Pastors who fell for it soon learned, according Inspector Holbrook,  that “the dollar and a half went to the ‘bourne from which no traveler returns.’”

One minister wasn’t fooled, and his answer showed a clear understanding of the direct mail art, such as it was at that time. He wrote: “I am in receipt of a communication from you, of whose flattering contents I have reason to believe that I am not the only recipient; as I am not ignorant of the fact that the art of lithography can be employed to multiply confidential letters to any extent.

“If, as you state, you have at any time heard a discourse from my lips, I regret that the principles which it has inculcated have produced so little impression upon your actions, especially as it has ‘many times recurred to your memory.’

(Perhaps the minister also noticed that the word “brother” was lithographed, and that a blank space was included for his own name).

“If you ever happen to pass through this place again, and to be detained over the Sabbath, your name, mentioned to the sexton, or indeed, to any member of my congregation, will secure you as good a seat as the house will furnish: And if you will inform me of your intended presence, beforehand, I will endeavor to suit my discourse to your wants, if not to your wishes.

“‘Not what we wish, but what we want Do thou, O Lord, in mercy grant.’

“If, however, circumstances like some that I can foresee, if you continue in your present course, should prevent a visit to our place, I hope you will manage to be satisfied with the ministrations oef the chaplain at Sing Sing, who, I understand, is an excellent, talented man.”

That was once instance where the intended victim avoided harm. But it was a rarity.

Chapter 5: Show The Money

DEAR FRIEND: The Rascals, Rogues and Roues Who Made American Junk Mail, Chapter 26: Black Mail

By Ray Schultz

To the untutored, 1940 probably seemed like just another year ending in a zero. The movies Gone with the Wind and The Wizard of Oz were playing around the country. On the radio, one heard Frank Sinatra singing with the Tommy Dorsey band. But some people were not consoled by such entertainment: The Germans were overrunning Europe, the Jews were in peril.

In March 1939, a charitable group called the Committee of Mercy, had sent a direct mail letter to people of good will:

Dear Friend:

The situation of the intellectual Jews who are still living in Germany in a state of misery, humiliation and ill-treatment attains a degree of horror which cannot easily be described in words. They endure it with great courage. They say:

“We do not mind so much for ourselves. We have made the sacrifice of our lives and of our welfare. We let them take our properties, our wealth, our factories, etc……We do not ask any help for ourselves, but for pity’s sake save our children.”

It was an eloquent plea, but the letter went on to offer anti-Semitic readers a way out: WILL YOU HELP? it asked. Or if you do not care to assist the Jews, will you aid the tubercular, and pre-tubercular children in France?

It’s not known how many recipients took either option. Either way, the letter reminded them, without explicitly saying it, that there could be another war.

Soon there was. And Time magazine hammered it home, both on its pages and in its direct mail pieces. This is America’s year, it said in a letter dated Jan. 2, 1940 and signed by Time’s circulation manager Perry Prentice. It continued:

All over Europe the lights are going out. All over Europe the nights are dark with fear.

But here in America the nights are bright with the lights of a thousand factories as America starts back to work after the long depression — bright with the lights of a thousand laboratories whose discoveries may change the course of history and all the ways of our living — bright with the lights of forty-million homes, where Americans are newly confident that they can find and conquer new frontiers in the American way.

 Yes–this is America’s year — so this is the year you need TIME most.”

The letter went on to offer a subscription.

That was soon followed by:

Time has been banned in Germany! 

Banned in Russia! Banned in Italy! Banned in Japan!

But here in America, where men are still free to think and learn the truth — thousands upon thousands of new families are turning to TIME each week to help them make the confusing news and war and peace make sense.

In February, at the height of the Phony War, Time sent a a direct mail piece, saying:

This is the dullest war in history…

FOR PEOPLE WHO DON’T KNOW WHAT IT’S ALL ABOUT!

But it’s a tremendously exciting, moving, portentious war for those who know and understand what is really going on…

 …tremendously exciting for the readers of TIME.

Two months later, with Hitler now on the march, recipients read this stark reminder:

When kingdoms vanish in the night…

  – and nations wake to find the enemy within their gates..

Millions of people snap up each extra as it comes off the press and scan each headline in fear and horror – as puzzled children turn to parents for reassurance and explanation.

The real war had started. And in June, Time reported this

The Nazi Blitzkrieg has swept like a flame —

–over Norway, Denmark, Holland, Belgium, Luxembourg, Northern France.

 In eight short weeks kingdoms and governments have fallen, peoples have been subjugated, the balance of power of the whole world has changed.

 It cannot go on much longer, many experts say — the next hundred days should tell the story.

In September, Time continued on its roll.

Dear American

Ours is the tragic previlege–

     The tragic previlege of living and taking part in the greatest worldwide military crisis since Napoleon, the greatest American election crisis since Lincoln, the greatest economic crisis since Adam Smith.

     And in times like these, when the news is so confusing and so dramatic and so immediately important — no American need be reminded that keeping thoughtfully well-informed is a personal duty.              

Meanwhile, there was a struggle between isolationists like Charles A. Lindbergh, whose comments were tinged with anti-Semitism, and those who felt the U.S. had to help defeat Hitler. Among the latter was Henry Hoke, the 46 year-old Baltimore native and Wharton graduate who had befriended Louis Victor Eytinge. Hoke was ever on the alert for frauds who abused the medium, and he felt he had uncovered just such a group.

The Nazis.

The Germans were using the U.S. mails to spread propaganda, and Hoke, whose son Pete had received pro-German circulars at Wharton, took it on himself to expose them. As he wrote later, in a book titled Black Mail, “the German government, through mail issued by specified agencies to selected lists, was attempting to divide the country so that the United States would be helplessly unprepared for future military attack.”

For instance, “the German Library of Information guided by Matthias F. Schmitz (assisted by George Sylvester Viereck), issued about 90,000 copies of a semi-weekly, well printed and written Facts in Review to ministers, school teachers, editors of college papers, legislators, publishers,” Hoke wrote in May 1940 in his magazine. “Purpose: to sell the National Socialist ideology and to prevent preparedness against attack.”

Then he added that “the German Railroads Information Office, guided by Ernest Schmitz, issued about 40,000 weekly mimeographed bulletins to hotel mangers, travel agencies, stock brokers, bankers and ‘small business men,’” to “convince Americans that the Nazi system of doing business was best.”

Hoke wasn’t done: “The American Fellowship Forum, guided by Friedrich E. Auhagen, assisted by George Sylvester Viereck, Lawrence Dennis, and others, issued pamphlets or bulletins to a ‘cultural class,’—educators, civic leaders, authors and a selected list of persons who might be sold the idea that the German mind was filled with nothing but the milk of human kindness for all humanity.”

It took courage to write that, even for an American tucked safely at home in Garden City, Long Island. E. Schmitz, from the German Railroads Information Office, wrote to demand that Hoke retract these “slanders,” and assured him that if he did, “a waiver will be given, releasing you and your publication from further claim.” Hoke noted that the letter “had been sent to my home…not to my office.”

Hoke published his exchange with Schmitz in a special mailing—“I refuse to be intimidated by you or by any German controlled organization. I refuse to have my family intimidated,” he wrote. And he got more outspoken as he realized the scope of the German operation.

“For the first time, it was possible to show how the Nazis had built a large mailing list (estimated at 250,000) of German Americans with relatives in Germany…how Japanese boats brought hulls full of printed material from Hamburg, Munich, Berlin…how these pieces were delivered under International Postal Union Treaties free of charge by the United States. (Under International Postal Treat, the country of origin retains the postage collected,” he wrote in Black Mail. “The country of delivery delivers free. A wash-out transaction to avoid bookkeeping).”

But the Germans were only part of it. Hoke found that Sen. Burton K. Wheeler, the Montana Democrat who had broken with Roosevelt over his court-packing plan, was sending out isolationist mail under his free Congressional frank. Analyzing the addressing on the envelopes, Hoke traced the pieces to a German group: the Steuben Society, Also sending seemingly pro-Hitler mail, for free, was Rep. Hamilton Fish (R-NY), who in 1938 had met with German Foreign Minister Joachim von Ribbentrop in Europe, and reportedly said that Germany’s demands in Poland were “just,” according to Hoke.

Hoke deplored the anti-Semitism shown by many isolationists. “On April 25, 1941, in Omaha, Nebraska, Charles B Hudson, violently anti-Semitic publisher, admitted to reporters that he had distributed isolationist speeches under the Congress free mailing franks of Senators Worth Clark of Idaho, Bennett Champ Clark of Missouri and Burton K. Wheeler of Montana, and Representatives Oliver of Maine and Bolton of Ohio,” he reported.

Hoke wrote to Wheeler: “Unaddressed franked mail under your signature and under that of former Representative Jacob Thorkelson of Montana, has been distributed by your violent adherent Donald Shea at his anti-Semitic meetings and by Nazi-loving, Jew-baiting Joe McWilliams at Christian Front meetings. Recipients were instructed to address the franked envelopes and dump them into the nearest postal box, without payment of postage.”

Of course, isolationists had a right to circulate their views, although not under franked mail, Hoke argued. Wheeler fought back. “I am not seriously concerned about Mr. Hoke’s misrepresentations,” he wrote in a letter. “In the first place, Mr. Hoke is interested in direct mail advertising, as he himself says, and is opposed to the use of the franking privilege on general principles.”

Wheeler then claimed that “Mr. Hoke makes no reference to the fact that those in Government who apparently favor our intervention in foreign war sent out under various Congressional franks some 2,00,000 pieces of mail all over the United States, much of it distributed by the pro-interventionist committees and organizations.”

Wheeler also falsely wrote that Hoke was employed by the Anti-Defamation League of the B’nai Brith, as if that discredited him. Meanwhile, Hoke reported that the supposedly good name of the Order of the Purple Heart was being used as a cover in the scheme.

Events moved quickly. FDR was elected to an unprecedented third term in November 1940. On June 2, 1941, Hoke wrote, “a friend beside a news ticker called me on the ‘phone to beat the headlines…’Henry, you ought to be glad to know,’ he said, ‘the President of the United States has just issued an executive order closing the German Railroads…the German Library of Information…and the German Consulates.’”

Hoke was pleased, although this crusade had practically wrecked his business. But he kept after the Nazi sympathizers, using the techniques of his trade to undo them. For example, friends wrote flattering letters to the appeasers, using dummy names, and soon received isolationist letters addressed to those names, fueling his investigative reporting. And more was to follow.

“We learned from a girl who worked in a locked and guarded room on the top floor of the Ford Building at N. 1710 Broadway in New York City that Ford Motor Car Company employees were compiling a master list of appeasers, anti-Semites, pro-Nazis and Fascists from fan mail addressed to Colonel Charles A. Lindbergh, to former Senator Rush Holt and to Representative Hamilton Fish,” Hoke wrote.

He added that “the lists, when compiled, were delivered to Bessie Feagin, circulation manager of Scribner’s Commentator. That explained how some of the dummy names used in writing to radio orators eventually got on the list of the American First Committee and Scribner’s Commentator. But why the Ford organization? But why…a lot of things?”

Feagin was eventually hauled before a grand jury, as were many others, including Hamilton Fish. “No one knows what Hamilton Fish told the Grand Jury on December 5, 1941,” Hoke said. “Someone was pulling every possible string to have the case buried.”

Two days passed. Then: “Sunday afternoon, December 7, 1941, just as our little family sat down to dinner…the flash we feared came over the radio…Pearl Harbor!”

Time wasted no time in getting letters out:

Dear American:

And now the news is happening to us!

Its unpredictable turns and changes are altering the whole course of your life — the job you work at, the town you live in, the clothes you wear and the food you eat.

The news is happening to you in the Pacific — and sudden developments in Malaya and the China Sea, at Singapore and off San Francisco, in Tokyo and Manila and the Dutch East Indies can change your life more than you can possibly change it yourself.

The news is happening to you across the Atlantic — where Russia bleeds Germany white, where American tanks fight the Axis in Libya, where Britain waits tense for an attempted invasion – and your life and my life, the safety of our families and the future of our children all wait on tomorrow’s news.

The news is happening to you at home — where new laws and new regulations pour out of Washington – where entire industries are changing over to war production, where uniforms fill the streets and the whole nation moves with a new unity and determination.

Yes, the news is the biggest things in our lives today – stirring and vital and very near us all. And it is very confusing.

And that is why this is the year you need TIME most.

Despite this development, and the collapse of the America First organization, the flow of isolationist mail continued, some letters containing vicious attacks on “the Jews.” George Sylvester Vierick was indicted by the Federal Grand Jury for failure to give a true statement of his activities in registering as a german agent, and held on $15,000 bail. (Nazi agent).

Hoke recorded the scene:

“11:30 P.M. Judge Lawes appears and the courtroom is filled with an air of dignity…and tension. The jury walks in a semi-circle at the side of the bench. Viereck stands before the jury and glares. The clerk reads each count and the foreman answers—‘Guilty’…six times. Vierecks lawyer asks that the jury be polled. Viereck glares at each juror as the question is put six times, an the answer six times is ‘Guilty.’ Seventy-to times Viereck hears his ‘fellow citizens’ say the word ‘Guilty.’ The big marshal standing behind George Sylvester Viereck takes out his handcuffs and the Nazi agent goes out through the back door. Court adjourned.”

It was the last blast for Viereck—and also for junk mail. As they had in World War names disappeared from iists—these men were unreachable. Not that it mattered– there were paper shortages that prevented mail pieces from being printed. And there was nobody to send them, for copywriters and list brokers were now in uniform. Except for the mail sent by charitable fundraisers, like the people who served coffee and donuts to servicemen, the business was on hold.

Chapter 27: The Veteran’s List

 

 

The Schlock That Wouldn’t Die

By Ray Schultz

I recently had breakfast with a filmmaker whose masterworks include 2000 Maniacs, The Gore Gore Girls, and Blood Feast, the first movie in which “people died with their eyes open.”

The producer of those splatter classics, now eating yogurt and cereal in a hotel coffee shop, was Herschell Gordon Lewis, a direct mail copywriter and an inspiration to anyone who wants to have fun as well as make a living.

“The technique I learned of how to cause an unsuspecting yokel to come into a theater has served me well in my dotage years in direct marketing,” he confessed.

I couldn’t resist asking how a person goes from being a footnote in movie history to a junk mail legend. Herschell had already worked as an English professor, a disk jockey, and a general ad person, when he started making low-budget gore flicks in Chicago in the 1960s (he just happened to own a half interest in a studio that did commercials and government training films). His first was Blood Feast, which was also the first movie in which fiends “reached in a girl’s mouth and pulled out her tongue.”

Hard to top, wouldn’t you say? But he tried, in follow-up blood fests like Color Me Blood Red and She Devils on Wheels. Men were sliced and diced, white-mini-skirted women were crucified (literally), and Lewis won himself a loyal cult following. A year or two ago, he showed up at a horror film festival in Milan to find the audience singing along—in English–with the opening song for 2,000 Maniacs:

There a story you should know

From a hundred years ago

And a hundred years we waited now to tell

Now them Yankees come along and they’ll listen to this song

They’ll quake in fear to hear this rebel yell

Yeah—ha!

Herschell wrote and sang the soundtrack song himself, and still gets a small royalty– “about $30 every six months, a symbol of what I call the Schlock That Wouldn’t Die.”

Unfortunately, Herschell’s film career faded as distributors went bankrupt and the big studios came in with “more advanced skills in killing people onscreen.” (They didn’t have to splatter ketchup on the walls). And his advertising business took a nose-dive when a client went belly-up owing six figures.

Reduced to arguing with schlemiels about $40 typesetting charges, Herschel was ready to listen when asked to write a direct mail package for the Women of the Century series of collector plates from the Bradford Exchange.

Talk about landing on your feet: He showed a knack for selling collector’s items, and was soon given other assignments by Bradford. By this time, Herschell had gotten another break (the most important one of his life): his marriage to Margot, an agency colleague, who now became his partner in charge of the business end.

The pair moved on to the Calhoun Collector’s Society, where their projects included The Creation, a 12-plate series telling the Genesis story, and the Bethlehem Christmas Plate, which has to rank somewhere near Blood Feast in the Lewis canon.

To get the Bethlehem plate off the ground, Margot found a porcelain factory in Israel near the Lebanese border, then tried to find someone to authenticate the plate. But the best she could do was the Archimandrite Gregorious, an Orthodox prelate whose role in life appeared to be greeting the tour busses and asking for money. His picture, complete with black robe and hat, appeared on the plates, although “we had to airbrush the sunglasses,” Herschell says.

But it sold. “After two years, the Archimandrite was recalled or fired or what I don’t know. But we kept using his name, and he was immortalized. Right now, as we talk, he is hanging on somebody’s wall.”

Herschell confessed that “it’s possible to develop cynicism based on some of the things we market successfully. But there’s a big difference between cynicism and contempt.” One thing that appalls him is when he sees copywriters treating financial offers “in a light-hearted manner. I say, ‘Hold it there, fella, people take their investments seriously. When you make a joke out of it, you make a joke out of your proposition.’”

POSTSCRIPT: Herschell returned to filmmaking late in his career. Whatever he did, he was first to admit that none of it would have been possible without Margot. Now there’s an enduring marriage.

 

Quality TIME

By Ray Schultz

Time magazine liked to flatter prospects in its direct mail pieces. The message was that only smart people read Time, and that you had to be in that category to even be asked to subscribe. And the flattery must have worked, because it appeared in many forms over the years, sometimes subtly, at other times boldly.

Take this letter sent in the fall of 1955. It was identified in an in-house note, posted over the letter, as a House List Copy Test. The note also included these tidbits:

Pick one Letter

Pick One Envelope

IBM Check Card

JP

78-$6.87

It’s not clear now why this direct mail prospecting test went to the house list—maybe the file was of Life and/or Fortune subscribers—or what the IBM Check Card was.

And we don’t know why someone wrote “’69” on the note. Can we conclude that this test did well, and that the letter was still being mailed in 1969? That’s doubtful, but no matter. Here it is: another engaging piece of direct mail copy from the wordsmiths at Time.

Dear Reader:

 How would you like to be described? Pick one:

 “The kind of person who reads comics.”

 “The kind who reads business papers.”

 “The kind who doesn’t read anything.”

 “The kind who reads whodunits.”

 “The kind who reads TIME.”

 There’s nothing to be ashamed of in any of these characterizations — except the third. But I think that most people, if they had to be described in only one of those ways — would choose the final one.

 Why? Because reading TIME has become a hallmark in the U.S. and throughout the world. It has come to mean that you are ambitious to know more, to earn more, to participate more actively in the “action and passion of our times.”

 Reading TIME means that a man is “constructively discontented” – that he is anti-smug, that he doesn’t think he knows it all, that he is ,in short, young in mind and heart and spirit.

 But how has this come about? Why is this magazine so widely approved and respected?

 Because of the men and women who read TIME.

Because for more than thirty years these readers have been demanding standards so high that TIME has had to keep getting better and better.

Because these readers have shown their loyalty to TIME in the most eloquent possible way – by renewing their subscriptions year after year after year.

And finally, because of who these readers are. TIME’s subscribers are leaders of business, the professions and government. They are people active in clubs and civic organizations, people who travel a great deal, people of influence.

When you become a TIME reader, you join, for example:

 –leading architects, who vote TIME their first-choice magazine … top engineers – who say TIME is their favorite publication … college deans who vote TIME their favorite magazine. And you join the most valued executive customers of U.S. industries – who say Time is the magazine they consider most important.

In short, wherever you find a group of men or women remarkable for high standards of achievement, TIME turns out to be the magazine they prefer.

You should be reading it too.

 Cordially,

Bernhard M. Auer

Circulation Director

P.S. The enclosed card offers you a special rate on an introductory subscription to TIME. If mailed at once, it can bring you TIME for less than nine cents a week delivered to your door.

Grecian Formula

By Ray Schultz

Frank Johnson once joked that nobody, not even the editors, could define the mission of Horizon magazine. And it followed that they could not explain Horizon Books.

But they tried. Here’s a letter written in the 1960s by Johnson himself—for the HORIZON Book of Ancient Greece, offering a replica of a Greek “kylix.” It seems understandable enough.

Dear Reader:

The Greeks had a way with them.

For example, I don’t believe you can read your copy of The HORIZON Book of Ancient Greece without feeling again a strong sense of kinship with those long-gone people. Their ideas of reason and freedom and art are still, across the long years, ours.

We hope and believe you’ll thoroughly enjoy the book. All of us here who worked on it became happily immerse in our topic, and rather regret its completion. So saying, here is pictured a somewhat unexpected result of our own emotional involvement.

If you never saw a Greek “kylix” … now you have.

And If you would like to own one, in perfect facsimile … now you can. At quite a bargain.

Let me explain: In the course of our researches on Greek art for the book, we arrived at a carefully guarded storage room in the cavernous basement of The Metropolitan Museum of Art. There, acquired through the Rogers Fund I 1908, were some of the contents of a nameless warrior’s tomb, discovered in 1895 at Montefortino, near Arcevia in Northern Italy.

He was buried around 400-300 N.C. And whether he was Greek or Etruscan, his cherished wine-drinking equipment certainly was of Greek design and manufacture. With him, among other objects, were a silver pitcher (oninochoe), badly deteriorated; a handsome silver ladle; a big, flat-bottom drinking vessel (skyphos), also deteriorated; an two beautiful preserved silver drinking bowls – – “kylites,” in the plural. Quite possibly these treasures were war booty.

I don’t know how to explain why the kylix made such an impression on several of us, except to say that it’s one of those small things you have seen on occasion in museums and wanted to own – – not because it’s “priceless,” but because it’s perfection of a sort…It’s a two-handled bowl, 5-3/8” in diameter, 7-1/2” across the handles.

You’ll find the handles were utilitarian as well as graceful. One’s thumbs fit solidly across them, we’d guess for two-fisted wine drinking. The intaglio design at the center is fern leaves, fish-net weights, and honeysuckle. No one quite knows why the small nipple is there. Perhaps it’s just that the Greeks were anthropomorphic on occasion.

As with many archaeological objects, your guess about the details is as good as anyone’s. Since the Greeks often mixed water with their wine before drinking it, one of us non-archaeologists thinks the little bead served as a jigger. Cover it with wine, fill to the brim with water?

I do know the design is so good that it richly deserves emulation. With the Metropolitan Museum’s consent and cooperation, we asked the Gorham Company of Providence – – “America’s Leading Silversmiths since 1813” is their proud slogan – – to reproduce the kylix.

The cross-section…is from one of Gorham’s blueprints, made under the close supervision of Mr. J. Russell Price, their Director of Design. Since all of us wanted it to be an exact copy, not an approximation – – as are most reproductions – – the task challenged even Gorham’s silversmiths. They have followed the exact curve of the original walls, a painstaking job because of the varying camber and thickness and the undercut at the rim; and have made a dental-wax impression of the original intaglio, to get it precisely right without harming the original.

…At any rate, we thought you and some of the other owners of our book might like to own a superb copy of this rare and little-known classic Greek object. To us, it says a lot about the Green artists’ unmatched simplicity of design and facility of proportion.

The kylix seems to us to be primarily an art object. But of course it can be “used” for anything from candy to olives to ashes to – if you will – wine and water. It can make a most original gift, for Christmas or a wedding or a thank-you.

But the kylix has been costly to reproduce. So we will have less than 2,000 available this year, to be ready in a few weeks. Quite possibly, that’s all there will ever be. And it will never be generally available. The three names stamped inside its base bespeak its quality: The Metropolitan Museum of Art; the Gorham hallmark; and the HORIZON logotype.

This is the only notice about the kylix we can send you. It goes only to owners of The HORIZON Book of Ancient Greece. We are advised that both its quality and cost call for a price of $25 to $30. But our business is publishing. If the cost of such an amiable diversion detracts from the pleasure of it for you, we shouldn’t bother.

So until they are gone, you may have a kylix, boxed and postpaid, for $17.95. See the enclosed form and envelope. If you’d like one, it’s best you mail your order quickly We must ask for your check with your order, but of course the kylix is returnable. (Once you see it, I can’t believe you won’t want to keep it.)

Sincerely,

Darby Perry

For American Heritage

The Girl With the Guys

By Ray Schultz

Of all the writers I’ve known in direct marketing, none was more talented and charming than Joan Throckmorton.

Joan, who died in 2003, was a brilliant direct mail copywriter, and a prolific author and speaker. But she was also a gracious woman, with a certain wry reserve.

She was born in Evanston Hospital, something she had in common with the DM legend Bob Stone, and grew up in Florida. She arrived in New York in the early 1950s, and was hired by Doubleday, because friends and former classmates worked there. Her first assignment was in the art department.

“My job was literally to do character counts on new books, and all the scut work, and also to work with some of our illustrators and artists,” she said in an interview in her home in Pound Ridge, NY in 1997.

She particularly recalled one young artist who would hand her a drawing and say, “Joan, I drew you this butterfly.” After she had thanked him and he’d left, she’d promptly discard it.

He was Andy Warhol. “If I had kept some of those butterflies, I would be in a lot better financial position today,” Joan laughed. Another artist was Ted Gorey, whose ghoulish Victorian drawings later made him famous.

Eventually, Joan moved on. “Because I was a writer and an English major who wanted to write, I was allowed to go downstairs to what they called Sherman’s Alley. Charley Book Club Sherman ran the Doubleday Book Club promotions. He was known throughout the company as a vociferous, harsh, cookie-scary boss, but maybe he had a heart of gold, and I rather thought he did.”

Joan worked on club mailings. “I was Mystery Guild and Catholic Book Club. I did a few Literary Guilds here and there. Literary Guild was, as always, a high-end club. We worked with the editors, and that’s how I started to write, mostly with the thrillers., where you do sort of a film trailer or preview, the monthly club announcement. That was my introduction to direct mail.”

Most book club prospecting was done in space ads at that time. But there were also monthly selection mailings. “The package consisted of pretty much what it consists of now: a plain white out envelope identifying the club,” Joan said. “Sometimes it may have had copy lines, very simple lines, club announcements and not a series of flyers. We had a small list of many fewer books, alternate selections, that we changed and updated. Today we have many more.”

She continued that the prevailing wisdom then was that the information age was on its way, “the information age when people would be given more to read about, more data input than they could handle, due to new electronic methodologies, one of which was the photo facsimile of newspapers, not to mention the purple-inked Xerox machine.”

Making Your Own Clothes

Work aside, Joan’s early life in New York was right out of My Sister Eileen.

“I started at Doubleday at $55 a week, and we got an extra bonus at Christmas of about $20, with taxes taken out,” Joan said. “That was it. Now how did you live in those days? You lived like they’re living today—two and three people in an apartment. No real privacy. Once a week, you would go out to dinner with a friend when you didn’t have a date, and you’d have a nice meal at a modestly priced restaurant. If you had a date (the women never paid in those days0 you might go to a modestly priced little French restaurant, or to a Third Ave. bar and hang out with your mixed groups of friends. And we had lots of parties. But nobody had any money.”

In contrast to women with their $55 salaries, men started at $65 to $70 a week—not bad money at the time, Joan said. “We’re talking in weekly terms,” she added. “Nobody could understand anything more than that.”

On those tight budgets, young working women usually made their own clothes. “We sewed—we either rented or one of us had a sewing machine,” Joan remembered. “We made clothes so we’d look decent in the office.”

But Joan was a talented writer, and she jumped around, even though she was advised against it. “They’d say, ‘Why would you want to leave? You’re doing well.’”

Joan noted, though, that “we had quite a hard time for women to get promoted, so I went over to Time Inc. and applied for a job to Life Promotions. And there I worked with Bill Herringbone, and the publisher, a young guy named Andy Heiskell. Wendell Forbes was down the hall, and Bob Fisler was over in Time, and we all knew each other. Later, I became Andy Heiskell’s assistant. And I moved to being promotion director for Sports Illustrated when Bob Fisler left that book.”

Sports Illustrated was a daring start-up for the time. “In those days, they said sports was tennis and golf. It wasn’t. Tex Maule was there early, and we were doing a lot more cogent advertising. But there was no professional basketball. Pro football was just getting started, and I was dating one of the guys on CBS, so I got to know all of the New York Giants football team, which was nice for a young gal working for Sports Illustrated. It was really wild and crazy—Frank Gifford, Kyle Rote, the whole bunch.

As copywriter, Joan also worked on the first Life book—The Life Cookbook. “By today’s standards, it was a pretty antiquated-looking book, but it was a life-sized book and I did the promotions for it,” Joan said.

Time Inc was a fun place to work. “Two weeks wouldn’t go by without some floor party—a big birthday party,” she went on. “Ad salesmen met at the 3G’s across the street at 5:30, and drink, drink, drink. There were people falling down elevator shafts, being caught in embarrassing positions,” she laughed.

It was easy to party: The work day went from 9 to 5, and maybe they’d stay until 5:30 or 6 when busy. There was no weekend work.

Joan’s next stop was American Heritage, where her sometime boss at Time was now in residence: Frank Johnson.

“Frank was quite a character, not a ladies’ man, a wonderful guy,” she said. “A perfectionist, a tough guy, and Bill Jayme was writing for us, too. Jayme and Frank were very close. And Frank was a good red pencilier, on anybody’s copy. Tough, tough guy to work with.”

Later, Joan worked for Time Life Books and later on Look magazine at Cowles. “That’s where I got to know Pat Carbine and that group—the Ms. Magazine group,” she said.

Finally, Joan went out on her own and had an illustrious freelance career, writing thousands of effective packages, columns for DM News and Direct and books.

I richly enjoyed our interview in ’97. We sat in her home office, a small room with a desk and computer, a zebra painting on the wall, and large stacks of catalogs. Joan’s husband Sheldon Satin, a customer service consultant, was at work in the office next door. You could see the autumn foliage outside the window.

In the end, Joan had mixed feelings about some of her experiences–for example, Andy Heiskell’s birthday dinner at age 80, thrown by the Time Life Alumni Society. Heiskell had been chairman of Time for 30 years.

Joan felt a certain loyalty, but “they were all tall men in Navy blue blazers,” she recalled. “Just wasps—no blacks, no Jews. All the women had lovely little dresses on, and they were all wives. I thought: All the good and bad things rolled up into one.”

DEAR FRIEND: The Rascals, Rogues and Roues Who Made American Junk Mail Chapter 14: The Road To Wellville

By Ray Schultz

Painfully shy, so thin he was rejected for insurance policies, Edward W. Proctor did not look like a salesman. But his employer Charles Guild wanted him to sell, so Proctor did, starting around 1900. This took him to outfits like the Swamp Root Co., maker of the Swamp Root kidney and bladder cure, of Binghamton, New York. Asked what Swamp Root was good for, Willis Sharpe Kilmer, the founder’s son, replied, “About one-and-a-half to two million a year.”

And it brought Proctor to the D.A. Williams Medical Company, seller of a “uthrethral balm” to Civil War veterans. “Exposure, miasma, bad food, hardships of every description—these and not the bullets are responsible for the extremely rapid death-rate among the veterans,” it said in a direct mail letter.

In short, Proctor was selling mailing lists in the format of the time: Letters from customers. Guild explained it in an advertisement: “Letters for Rent. We carry millions of all kinds of letters received in reply to newspaper and magazine advertising, which we are offering for copy at low rates. Our specialty is Nervous Debility and Medical letters.”

Fourteen when his father died, Proctor left school and went to work in an ice house, then as a clerk in a law firm. He wanted to be a lawyer, but his main job after seven years was getting his bosses’ hats shined. So he took accounting courses.

Then he was hired by Guild, a failed advertising agent from Boston. Guild’s first firm had gone into receivership, the result of his financial mismanagement. So he moved to New York, and applied himself to selling ad space in mail order newspapers like Westerner.

This was a step down. These rags were mailed to people who hadn’t subscribed; stacks of them piled up in backwoods post offices. Now, thanks to rural free delivery, they were delivered right to the door. “These disgusting prints thus force their way unsolicited into the homes throughout the country and their demoralizing influence it would be hard to overestimate,” a critic wrote.

The average issue contained fiction like “The Fortunes of a Factory Girl,” jokes and cracker-barrel wisdom and columns on subjects like how to milk cows in winter, all written by “unknown people, whose acquaintance with philology, grammar and other essentials of successful word-weaving has been very slight.”

They also contained patent medicine ads, one more unbeleivable than the next. In a single issue of the Homemaker, Dr. A.J. Hill said that Preparia could “relieve the ailments of pregnancy,” Dr. Mixer sold a “sure cure” for cancer, Dr. Chas W. Green offered one for fits, and Milo Co. promised that “Any woman can cure her husband, son or brother of liquor drinking by secretly placing this remedy in his coffee, tea or food.”

Some of these firms went out of business soon after starting, but not the H.H. Warner Co. Hulbert Harrington Warner Warner had made a fortune selling office safes. In mid-life, he came down with kidney trouble, and the only remedy at hand was a potion made up of glycerin, water and alcohol.

In 1879, Warner bought the rights to this purported miracle drug from the doctor who created it and started advertising it as Warner’s Safe Cure and Kidney Cure, He soon was spending almost a million dollars per year on advertising, and his ad department was “the most important and principal feature of this concern,” a reporter wrote.

Warner was also active in the mail. He sent 35 million letters and almanacs a year, and the Rochester Post Office bought the first automatic machine to handle them. In one promotion, Warner invited readers to send $1 and a urine sample for a “free treatment by mail.”

Many medicine sellers did this, but few examined the specimens; those that did simply passed the vials over a flame. If the liquid turned dark, that meant sugar; white meant albumen. The treatments were the same for both. Pranksters who knew this sent horse urine to the Swamp Root Co., and said it was from a “Caucasian male.”

Warner’s writers moved on. They amused almanac readers by asking them to find spelling errors in their copy, and by describing a conversation on a new device:

Hello! What is it?

Please connect the telephone with Warner’s Safe Remedies Establishment.

Hello! Who is it? What’s wanted?

I do not believe you know me, or would if I should tell you who I am. I want to talk with you a few moments.

All right! Go ahead.

I want to ask you something about your pamphlet, your establishment, kidney disease, and lots of other things. I know you have got a good medicine, but I want to know something about how to keep well.

Whew! Tut, tut, tut—louder! I can only just hear you talking about keeping well, our pamphlet, kidneys, etc.

That’s it. You understand me now. Can you hear?

Yes, but before we get through with this subject, we would burn the wires off. Come to Rochester some day, and we will go through the entire subject.

Yes, but if I should come to Rochester I would take lots of your time, and you would get tired of talking.

Never mind. Come on! Be glad to see you. Good-bye.

Hold on a moment—one more word—may I bring my wife, too?

Yes, have her come, and the whole family: the neighbors, too, if you like.

Warner sold the company, then was ousted for manipulating the stock price in his own favor. But he had set the standard for everyone, and Guild was able to land some of these advertisers as clients.

Proctor felt that he had finally found a career. And he applied himself to it in a way that his boss Mr. Guild never would. Soon, he met rival letter brokers like Herbert H. Hull, who owned a million letters, and Frank B. Swett, who had even more. “There are five million chronic sick and incurables in the United States, and I’ve got letters from one million of them right there in that building,” said one such broker, pointing to his warehouse. They were convivial fellows who cooperated with each other even as they competed and what Proctor couldn’t learn from Guild he learned from them. He commenced his education.

He learned that the value of a letter decreased as it got older.

He learned that a person who wrote out of curiosity was not as good a prospect as one who knew what he would receive.

He learned that the names of mail order buyers were better than those copied from directories or clipped from newspapers.

He learned, too, that some of the most coveted names were those of sick people rejected for life insurance policies; treatments could be sold to these unfortunates.

More valuable still were the letters held by Lydia Estes Pinkham, of Lynn, Mass. Her Vegetable Compound, an herbal concoction with an 18% alcohol content, was guaranteed to “ease women through the Change of Life, dissolve and expel tumors from the uterus, and cure entirely the worst form of Female Complaints, all Ovarian troubles, Inflammation and Ulceration, Falling and Displacements, and the consequent spinal Weakness.”

Pinkham’s “mild Quaker face” appeared no only on bottles of the compound, but in all circulars and newspaper ads. “Many small newspaper offices possessed no cut of a woman’s face except that of Lydia’s maternal countenance, which occasionally was shifted from an advertising to a news column to do double duty as Queen Victoria,” wrote historian James Harvey Young.

Every ad for the Vegetable Compound invited readers to “Write to Mrs. Pinkham at Lynn, Mass., and she will advise you,” and millions of women did. But Pinkham insisted that the letters were “opened by a woman, read only by a woman, seen only by a woman,” and she wouldn’t rent them—to anyone. “They can’t be bought,” a broker said. “The old girl won’t even answer a letter about them. I don’t know what sort of a plant she has at Lynn and it doesn’t matter much, as her files are worth more than the plant.”

Rubbish, said another; Pinkham’s advertisements are “so wide in their scope…that hardly a woman can read them without feeling that she is a sufferer… they are practically worthless after written.” (Little did they know that Lydia was dead, and had been since 1883—the company was now being run by her children).

The tone of Proctor’s talks with these brokers can be inferred from an 1890s newspaper account, in which a young man meets a letter broker on a train.

“I am a dealer in old letters, and am now on my way home with a check for $250 in my pocket which is all velvet,” the broker said. “This check I received for the use, for one month, of 10,000 letters, of which I am the owner.”

The older man was happy to explain the business.

“You, in the course, of your life, have written in reply to some advertisement, asking information in regard to the article advertised, or sent a request for a sample to be forwarded, and enclosed the necessary price, otherwise you have been different from most persons.

“The letters received in answer to such advertisements have a distinct market value among parties who deal in novelties. They are better in every way than lists made up from directories, representing, as they do, interested parties, or, in other words, persons who, attracted by the catchy wording of advertisements will be still more liable to bite after reading lengthy circulars with arguments as to why they should purchase.”

The broker went to his compartment, and returned with samples.

“For these letters I pay at the rate of from $30 to $50 per thousand, and thus become the sole proprietor of them,” he said. “I have my customers, to whom I rent them at the uniform price of $50 per thousand for the first month’s use. They find them very valuable in sending out their circulars, and on their return these letters become a part of my stock in trade, being re-let at constantly decreasing prices, according to the number of parties through whose hands they have passed, until they remain marketable for many years at so low a figure as $3 per thousand for 30 day’s use.”

But these were not as valuable as his medical letters.

“I have got a number of hundred thousand of such as these, which we call ‘the blooming sucker variety,’ and for which I pay as high as $75 to $100 per thousand,” the broker continued. “These I let to my medical customers for, say, $125 per thousand for the first thirty days, reducing the price afterward.”

What good were these letters to a patent medicine seller? The broker explained it. “Did you ever go fishing more than once to a pond where you had spent a whole day trying to get a bite? Oh, no, you always go where you have been able to fill your basket before, and it is just the same in fishing for men.”

“Why, my dear boy, some of these medical practitioners in special diseases will not sell their letters for love or money. Why? Because after they have worked the fools under one name for all the money they can get out of them, the doctors then address a letter to the innocents under another name, saying they have learned that he (the patient) had been under the treatment of those unmitigated quacks, giving his former name, and telling why they condoled with him for such a misfortune, and wishing that he could have come under their treatment, which could but prove successful. Nine times out of ten they catch the gudgeon, not only the second, but even the third time.”

Chapter 15: Sacredly Confidential